For many, Christmas and New Year includes family gatherings and special holiday parties. Many times leaders that don’t fear talking at a board meeting, presenting at a conference, or negotiating a complex merger, break out in cold sweat at the thought of facing a social gathering or starting a conversation with their family.
It’s really not too different from having good conversations at work. Today I give you some ideas. Continue reading »
The ability to understand conflict and deal successfully with people has never been more important than it is today. Rapid change, insecurity, and a contentious society make conflict inevitable and rampant. Your ability to elicit cooperation can make the difference between success and failure.
Conflict is inevitable, and can even be healthy. . . Continue reading »
Whispering is one of the most powerful tools we have as human beings, and as leaders. A whisper is a powerful form of communication and should never be underestimated. The power of whispering is a lot stronger than yelling! Continue reading »
There is an old Latin phrase that’s engraved into stone: Repetitio mater studiorum est | Repetition is the mother of all learning. Even though it’s such an old phrase modern research on principles of learning back up this truth.
Leadership communication is about repetition, whether you like it or not. Repetition might sound boring, but it is one of the most effective workplace communication tools. Continue reading »
This semester I have been teaching a Psychology class at the University of Delaware. Reviewing again the main principles and best practices of teaching and learning, reminded me of a universal truth you can’t escape: Modeling is more effective than anything else.
If as a leader you are spending a lot of your time in efforts to convince people to do what you want them to do, you are probably wasting your words and your time.
You may be giving great evidence.
Your arguments might be solid and unbeatable.
But. . . Continue reading »
Most workplaces I visit acknowledge the need for communicación abierta. In some, this is even part of their written values. Yet, in those same places I often hear people say that lack of open communication is one of the main problems they face. What is going on?
In my experience, there is one issue that is often overlooked. If you want to promote and facilitate open communication, you have to build a safe place. What does a safe place for communication feels like? Continue reading »
