Are you problem focused or solution focused?

December 5, 2012 - 22:40 -- Dr. Ada

If you talk to two people in conflict, many times they get bogged down in explaining to you how much better each one of them can see the problem, and who’s fault it is. It’s very easy to get sucked into the “perfect problem” syndrome. You can spend huge amounts of time just unraveling all the nasty knots of the problem. Continue reading »

Communication tip for leaders: Create a safe place

November 11, 2012 - 21:30 -- Dr. Ada

safe place Most workplaces I visit acknowledge the need for open communication. In some, this is even part of their written values. Yet, in those same places I often hear people say that lack of open communication is one of the main problems they face. What is going on?

In my experience, there is one issue that is often overlooked. If you want to promote and facilitate open communication, you have to build a safe place. What does a safe place for communication feels like? Continue reading »

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